Privacy Policy
Last updated: July 2026
1. Introduction
First Trimester Midwife ("we", "us", "our") is committed to protecting the privacy and confidentiality of your personal and health information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, store and disclose your personal information, as well as how you may access or request correction of your information.
2. Information We Collect
We may collect personal information that is reasonably necessary to provide safe and high-quality midwifery care. This may include your name, date of birth, address, email address, telephone number, Medicare details (where required for billing), and relevant health information.
Health information may include your medical and obstetric history, current pregnancy information, medications and supplements, allergies or sensitivities, blood test and ultrasound results, and relevant family or reproductive health history.
We may also collect appointment details, referrals, correspondence, invoices, payment records and other administrative information relating to your care.
3. How We Collect Information
We collect personal information directly from you through online enquiry, booking and intake forms, telehealth consultations, telephone conversations, emails and website enquiries.
With your consent, we may also receive relevant information from your GP, fertility specialist, obstetrician, hospital, pathology provider, imaging provider or other healthcare professionals involved in your care.
4. Why We Collect Your Information
Your information is collected to provide first trimester midwifery care and pregnancy support, assess and coordinate your care, arrange referrals and investigations, communicate with you regarding appointments and clinical care, manage billing and administration, and comply with our legal, regulatory and professional obligations.
5. Use and Disclosure of Information
Your personal information will only be used or disclosed for the purpose for which it was collected unless you have provided consent or the use or disclosure is required or authorised by law.
With your consent, we may share relevant information with healthcare professionals involved in your care, including your GP, fertility specialist, obstetrician, hospital, pathology providers, imaging providers and other appropriate healthcare practitioners.
First Trimester Midwife does not sell, rent or trade personal information and will not use your information for marketing purposes without your express consent.
We do not disclose personal information outside Australia unless required or permitted by law.
6. Storage and Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
Your information is stored using secure electronic clinical record systems and password-protected software. Access is restricted to authorised personnel only, and we implement appropriate cybersecurity and data protection measures. Where physical records exist, they are stored securely.
Clinical records are retained for the period required under applicable Australian health records legislation and professional standards.
7. Anonymity and Pseudonymity
Where practical, you may interact with us anonymously or using a pseudonym.
However, this may not be possible where your identity is required to provide safe clinical care, arrange investigations or referrals, process Medicare claims, or where identification is otherwise required by law.
8. Access and Correction
You may request access to your personal information or ask us to correct information that is inaccurate, incomplete or out of date.
Requests can be made by contacting us directly. We will respond within a reasonable timeframe in accordance with applicable privacy legislation.
9. Complaints
If you have concerns about how your personal information has been handled, please contact us in writing. We take privacy concerns seriously and will investigate all complaints promptly.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) for further assistance.
10. Changes to This Policy
This Privacy Policy may be reviewed and updated from time to time.
The most current version will always be published on our website. Your continued use of our services indicates your acceptance of any updates.
Contact Us
First Trimester Midwife
Email: admin@firsttrimestermidwife.com.au
Website: www.firsttrimestermidwife.com.au